Loom vs BombBomb: Which One’s the Better Video Messaging Platform?

Approximately 1/3 of all online activity involves watching videos. That’s a lot.

Out of a third, a major use case for which people use videos is to communicate with their friends, teams, and clients.

If you’re also looking to add video as a source of communication for your business, always try multiple video creation and communication platforms before you lock one in!

Loom and BombBomb are two of the many options you must try for video creation. But which one is better? Loom or BombBomb?

In this article, we will dive deep into the features of both these tools and compare them side by side. By the end of the article, you will be able to decide which one of the two tools is for you or if you need another tool like Sendspark.

Loom vs BombBomb: A Short Overview

Loom and BombBomb are both leading video communication platforms for asynchronous work.

Let’s take a quick look at G2 to see what users think.

Starting with Loom, the software has 1,877 reviews on G2, which is pretty high. It has an average rating of 4.7 / 5, which is exceptional.

Talking about BombBomb, the platform has 561 reviews on G2 with an average rating of 4.7 / 5.

But G2 reviews don't account for everything. Let's evaluate both tools independently and decide which one is best for you.

Loom vs BombBomb: Feature Comparison

We will be analyzing 8 features of Loom and BombBomb and comparing them against one another:

1. 1:1 video recording
2. Integrations
3. Customer support
4. Insights and analytics
5. Use of AI
6. Prospecting at Scale
7. Pricing
8. What people say about each tool

So let’s get started.

1. 1:1 Video Recording

Loom and BombBomb help you with 1:1 video recording via their Google Chrome extension and an offline desktop app.

Loom is one of the most popular Chrome video recording extensions that people use. It's quick to install and easy to use.

Here’s why people choose Loom for Chrome:

• Start a recording instantly just by clicking on the Loom icon on Chrome’s top menu.
• Record videos in 1080p for free.
• Has live rewinds that help you with retakes.
• Share videos with your team, customers, or clients instantly by generating a link and get their feedback on videos via comments and emojis.
• Lets you upload videos to your Loom HQ library.

If you are a paid subscriber of Loom, you also get some premium features like access to Loom AI, removing Loom’s branding from the videos, embedding links in videos, and more.

The BombBomb’s Chrome extension has the following features:

• Lets you use your camera when recording videos via Chrome.
• Comes with tools that help you enhance video brightness, blurring, and more aesthetics.
• Lets you embed a call to action link to your videos.
• White-label video pages with your logo and custom colors.
• Track KPIs like emails opened, videos played, and links clicked in real-time.

👀 Note: BombBomb does not offer a free plan to record 1:1 videos (you only get a 14-day free trial). You must eventually sign up for its paid plan to use it in the long run. Also, with its Chrome extension, BombBomb only lets you record videos of yourself talking (using your device’s camera). It doesn’t record your screen; for that, you have to download an app.

We think Loom has a significant edge over BombBomb when it comes to recording 1:1 videos from its paid plans because it’s instant and comes with AI features.

🏆 Winner: Loom, based on its ease of use and AI features.

2. Integrations

Loom integrates with all known third-party applications you need when recording videos. These integrations consist of tools like – Slack, Gmail, Notion, Zoom Import, and more.

BombBomb has far more integrations than Loom. It integrates with apps in multiple sectors, from automation to customer service to social media. The platform covers all popular sectors.

🏆 Winner: BombBomb, based on the sheer number of integrations across industries.

3. Customer Support

There are three ways Loom lets you connect with its customer support:

1. Live chat powered by Cohere: Lets you chat with a bot to learn more about Loom and ask your queries related to issues you face.
2. Raise a ticket: Fill out the form and raise a ticket to explain the issue you face.
3. Feedback: If there’s some feedback specific to Loom or any feature inside, you can just ask their customer support team to look into it by filling out a form.

BombBomb offers 4 sources of customer support:

• Email 
• Live Chat, where, like Loom, you can chat with a chatbot or a human
• Call center – + 1 (866) 209-4602
• Knowledge base 

Due to the call center support, BombBomb is much faster in resolving customer queries.

🏆 Winner: BombBomb, based on the multiple channels it offers to contact customer support.

4. Insights and Analytics

In Loom, a view is counted when a person fulfills any of the below three criteria:

• Watches at least 5 seconds of the video
• Watched 75% of the video
• If a viewer scrubs all the way to the end of the video

But when it comes to analytics, Loom only gives you three KPIs to track: the Emoji viewers reacted with (if any), the viewer’s name (that too if they have a Loom account), and comments left by viewers (if any).

 BombBomb is better than Loom when it comes to analytics because it lets you track 6 KPIs:

• Number of plays
• The average percentage of the video watched
• Likes 
• Comments
• Video replies
• CTA clicks

🏆 Winner: BombBomb, based on the number of KPIs it tracks and analyzes.

5. Use of AI

If you’re a paid Loom user, you get access to Loom AI, which lets you record better videos with AI-generated titles, summaries, and more.

Here are all the features the Loom AI offers:

• After creating the video, Loom AI can generate a message that you can attach to the video before sending it to mass.
• Entice your viewers to learn more with an automatically embedded CTA.
• Adds titles, summaries, and time-stamped chapters to save you time.
• Removes unwanted pauses in the video to sound more professional.
• Instantly remove silent pauses with a single click to avoid re-recording.
• Analyzes videos and tells you the room for improvement.

BombBomb has no inbuilt AI features. To use AI with BombBomb, you can integrate it with third-party apps like Zapier or Pabbly.

🏆 Winner: Loom, based on the time it saves when creating videos.

Both Loom and BombBomb offer good functionality for recording quality videos and sharing them with your teams, but where they fail is giving you the ability to create videos at scale.

Especially in certain use cases such as sales, where video prospecting is effective but takes time, personalization, and effort.

That’s where a tool like Sendspark can help.

6. Prospecting at Scale

Neither Loom nor BombBomb lets you do prospecting at scale. 

Why so?

That’s because, with both platforms, you must create every new video from scratch; there’s no method of using one video and then scaling it out to a large amount of people.

If you want to reduce your time creating videos and convert more leads, use a tool like Sendspark. The platform comes with dynamic videos, which allows you to send personalized videos at scale (more on this later).

7. Pricing

Now let's talk about one of the most important factors in making any software-related decision – Pricing.

Loom’s Pricing

Loom offers a free plan and 2 other paid plans.

1. Starter Plan

Loom’s Starter plan is a free plan that allows you to use the tool to create 25 videos with 1 user seat. It also restricts your video length to 5 minutes max.

Other key features the Starter plan offers are:

• Screen recording & cam bubble
• Unlimited transcriptions
• Video privacy controls
• Viewer insights
• Team workspace

Apart from the above features, you also get access to almost 90% of Loom’s integrations. 

What you don’t get with the free plan is Loom AI, personal branding, admin controls, and video editing features.

2. Business Plan – $15 per creator per month

The Business plan for Loom eliminates the limits on both – the number of videos created and the maximum duration of each video. In addition to all the features in the Starter plan, the Business plan offers:

• Access to Loom AI
• Edit by Transcript feature
• Custom branding
• Embed links in videos
• Import and download
• Password protected videos

3. Enterprise plan – Custom Pricing

This plan gives you all the features in the Business plan, as well as some extra features like admin control, access to Salesforce integration, SSO (SAML) and SCIM, and advanced content privacy.

To get pricing for this plan, contact Loom’s customer support team and tell them your requirements.

BombBomb’s Pricing

Unlike Loom, BombBomb doesn’t have a free plan. Instead, it gives a 14-day free trial, after which you must subscribe to its paid plan.

1. Essentials – $39 per month

Here are the features you get when you sign up for BombBomb’s Essentials plan:

• Unlimited camera and screen recording
• Unlimited videos, video length, and storage
• Custom branding
• Video editing
• Privacy - your data is never sold

What you don’t get are some video editing features, email marketing tools, and admin controls. 

2. Plus Plan – $69 per month

The Plus plan gives you everything in the Essentials plan, plus:

• Video insights
• Advanced video interactions
• Email marketing automation access
• Advanced video editing
• Admin and team controls

You can custom-brand the video but can’t remove BombBomb’s watermark yet with this plan. The other two major features missing from the plan are admin controls and dedicated customer support.

3. Team – Custom Pricing

Along with all the Plus plan’s features, Team gives you access to:

• Advanced admin controls
• Security and compliance features
• Embeds inside your CRM with premium integrations
• SSO and SCIM/OKTA
• Custom onboarding and support

To know the pricing, contact BombBomb’s sales team.

Time for decision:

Loom offers a free plan that provides more than enough features to make a video and share it with your team, clients, or customers. 

BombBomb offers a 14-day free trial, after which, if you want to keep using BombBomb, you must pay.

Also, when we compare the pricing of same-tier plans – Loom’s Business plan and BombBomb’s Essential plan, Loom costs you less than half of what BombBomb charges.

🏆 Winner: Loom, based on affordability and features.

8. What Other Users Say

We have compared the features and looked at which tool is better than the others for specific features. But let’s also see what existing customers think about the tools.

What Customers Say About Loom

1. Easiest Way to Cut Down on Meetings

Here’s what Sara has to say about Loom:

“I started on the free account, then when I realized how much time it was saving me (with making tutorials for a remote team), it was an easy decision to start paying for it. They also roll out new features, so I feel they really listen to feedback.

I love how easy it is to use, even if you are not tech-savvy. It's easy to organize my recordings with folders and share them with team members and clients. It saves me so much time to create short screen recordings instead of having to have a meeting. It's also low-cost compared to other software solutions.”

2. A Perfect Tool for Instructional Videos 

“I was extremely happy with the way I could create either product demos or instructional videos with a personal feel. The bubble showing my webcam feed really personalized the experience for my customers.”

But Lucas has also encountered bugs from time to time.

“I would sometimes have audio issues with my microphone. The audio would cut out or be choppy. This only occurred with Loom; other video capture software did not have this issue.”

What Users Say About BombBomb

1. Keeps Users Connected to Their Clients

Michael uses BombBomb to send videos to clients.

“I like that I can share weekly video updates on the progress and milestones of the current loan in the system.

I also like that I can send personal videos to clients and friends on special days like birthdays, anniversaries, holidays, and anything else that's important or fun.”

What he dislikes about BombBomb is that he has to send videos through the platform itself which includes BombBom’s watermark, to get statistics and insights.

2. Great Analytics and Insights

“When sending a video in BB, you can see the interaction with the recipient. Do they watch multiple times? Are they engaged? Do they click on your links? What other platform offers all of this?”

🏆 Winner: It’s a tie.

Accelerate Your Sales Cycle with Sendspark

Loom and BombBomb are both great tools for recording videos and sending them via a shareable link. 

If we talk about Loom, the platform lets you record videos and send them asynchronously via Slack, Gmail, and many other platforms. Loom AI helps you speed up your video creation process and allows you to be creative.

BombBomb, on the other hand, lets you execute video email campaigns and offers in-depth analytics. With its flawless customer support, you can resolve issues in hours and not days.

But when you want to do prospecting at scale and create hundreds of personalized videos quickly, neither Loom nor BombBomb is the perfect solution.

For such a use case, use Sendspark – a tool that will help you accelerate your sales cycle.

Sendspark lets prospects generate personalized videos at scale. It’s a tool built specifically for sales and marketing teams. 

The platform has built-in AI features to help you with personalization at scale, such as:

• AI for voice & video cloning.
• Add dynamic backgrounds (think website or LinkedIn profile) to your videos with a click.
• Create one video of yourself with a placeholder for your viewer’s first name. This will get filled in with AI.

And much more…

To use the tool, sign up for a 7-day free trial and see if it's the right fit for you.