Wondering if recipients can watch video emails directly in their inboxes? The truth is, it really depends on the email client they are using. Some email clients support embedded videos that play right in email, while others do not.
Which email platforms support embedded videos?
These email clients DO support videos embedded in emails:
- Apple Mail (Mac and iOS)
- Outlook on Mac
- iOS Mail
- Samsung Mail
These email platforms do NOT support videos embedded in emails:
- Outlook (everywhere except Mac)
- AOL Mail
- Lotus Notes
- Yahoo! Mail
Yes... you read that correctly. Both Gmail and Outlook (not-Mac) do not support embedded videos. But, no need to fret! There are a lot of awesome workarounds available to send video emails.
How can you reliably send video emails?
When you send out a video in email, you should include both the video and fallback option that will show up on unsupported email clients. With the fallback option, you can show an image or GIF with a play button and link to a video landing page.
When you use Sendspark to make personalized video emails, you can automatically show the embedded video when it is supported, and the fallback option when the email is being viewed on an unsupported email client.
Get started free to record and share video emails today!